Comprehensive After-Sales Support at EcoQuip
From Technical Phone Support to In-House Maintenance for Solar Light Towers
At EcoQuip, we prioritise customer satisfaction by providing a comprehensive range of after-sales services for our mobile solar solutions:
On-going technical phone support
Our team provides expert technical advice to customers experiencing any issues with our mobile solar solutions on site.
Afterhours emergency
In case of a fault during critical works, customers can call our Solar Light Tower Reliability support 24/7.
Product training
We offer training beyond the delivery and commissioning of our High-Performance Solar equipment on site. This ensures customers know how to use the equipment, maximising performance and productivity safely and effectively.
Customer satisfaction program
At EcoQuip, we value feedback and aim for continuous improvement. We keep in touch with customers to assist when required, especially in their journey towards Net Zero Energy Transition.
Automated email updates
Customers are informed or updated regarding any equipment upgrades or further learnings about our Zero-Emission Solar LED Lights.
In-House workshop and maintenance Team
We provide any spare parts required throughout the duration of hire or conduct any minor/major repair work in a timely manner for our Solar / Battery Energy Storage System (BESS).
Easy maintenance scheduling program
Apart from customers’ responsibility to maintain the equipment during the hire period, we automatically schedule in routine inspections that come complimentary depending on the frequency of your hire duration.
National coverage footprint
EcoQuip has business partnerships throughout the country, ready to assist with any after-sales enquiry.
For more information, please call your EcoQuip representative. Alternatively, contact our customer service team on 08 9240 5037 or emails us at info@ecoquipaustralia.com
Ready for a high performance EcoQuip ESG solution?